Katalina Groh, Larry Prusak:
Some of the world's leading thinkers
Larry Prusak on organization I Discussion I | Contact us | Bibliography on storytelling |
|Storytelling: Organizational Perspective: Larry Prusak|
of knowledge sharing:
Over-reliance on technology and systems
When these things donít work, why donít they work. Iím not going to spend as much time on this, although someone said that John Milton in Paradise Lost gave the devil all the good lines. Maybe we should follow his example.
1. An over-reliance on technology
Certainly one factor is an over-reliance on technology. An over-reliance. Itís a moderate balance thatís needed. ďWe put in Lotus Notes, therefore everybody shares,Ē says an executive. You think thatís jejune and sophomoric? Well, I still hear this all the time. My office is in Lotus. Lotus believes it themselves. So why shouldnít the clients believe it? Itís wrong.
| Microsoft believes it. So
why shouldnít the clients believe it? Itís not true. But they do. But you
put in the infrastructure.
I mean, weíve had the ten commandments for how many years. Do you notice a great advocacy of following them? Putting in infrastructure does not entail compliance. Itís just a device. A way to do things.
2. The default to documents and systems
The default to documents and
systems is another one. ďWe measure systems and documents, therefore we
measure knowledge.,Ē an executive will say.
|Books and videos on storytelling
*** In Good Company : How Social Capital Makes Organizations Work
by Don Cohen, Laurence Prusak (February 2001) Harvard Business School Press
*** The Social Life of Information, by John Seely Brown, Paul Duguid
(February 2000) Harvard Business School Press
*** The Springboard : How Storytelling Ignites Action in Knowledge-Era Organizations
by Stephen Denning (October 2000) Butterworth-Heinemann
*** The Art of Possibility, a video with Ben and Ros Zander : Groh Publications (February 2001)
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